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Toronto & the Greater Toronto Area

Ten Questions to Ask a Wedding Limo Company Before Paying

You are not buying a car. You are buying the certainty that a specific vehicle arrives at a specific door on one specific morning.

Weddings

The ten questions

  1. Do you own this vehicle, or are you brokering it? Brokers are not automatically bad, but you should know whose standards apply on the day.
  2. Can I see photographs of the exact vehicle assigned to my date? Not the model — the vehicle.
  3. Is it commercially plated and commercially insured? Ask to see the paperwork. It is a reasonable request and takes them two minutes.
  4. What is the licensed passenger capacity? Then count your bridal party honestly.
  5. Who is the chauffeur, and how are they vetted?
  6. Will I get a written timeline before the day, and when?
  7. What is the total price including everything, and what triggers extras?
  8. What is the deposit and the cancellation window, in writing?
  9. What happens if the vehicle breaks down on the morning? There should be a real answer involving a specific replacement, not reassurance.
  10. Who do I call at 7am on the day if something is wrong? A name and a mobile number, not a general inbox.

What good answers sound like

Specific, fast and unbothered. A company that does this properly has answered these questions a thousand times and will put the answers in an email while you are still on the phone.

Vague answers, reluctance to put things in writing, and pressure to pay a deposit before details are confirmed are all the same signal.

The question behind all ten

What you are really asking is: is there a plan, and does a human own it? A wedding is a single-attempt event with no reschedule. The company that impresses you is not the one with the shiniest photographs; it is the one whose answers make it clear they have thought about the morning going wrong.


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More from Weddings

Partner network

Travelling to Toronto, or out of it?

Most trips that need a chauffeur also need a flight, a hotel or a car at the other end. BookingWorldwide.net covers all three — useful for wedding guests flying in, corporate teams heading to a conference, and anyone building a trip around the ride we are providing.

Straight answers

Frequently asked

Should I book the cheapest quote?

Not without asking the ten questions above. The cheapest quote is sometimes an efficient operator and sometimes a broker with fees underneath. The questions tell you which.

How far ahead should we book?

Six to twelve months for a Saturday between May and October. Off-season and weekday weddings are far easier, but the good vehicles still go first.

Is it reasonable to ask to see the vehicle?

Entirely. For a wedding we encourage it, and where scheduling allows you are welcome to view the car in person. Any company that refuses to show you the actual vehicle is telling you something important.

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